Return Policy

Return Policy

At MV Mall, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a comprehensive return policy to make the process as easy and convenient as possible.

Return Eligibility

Initiate a Return

To initiate a return, please follow these steps:

  1. Log in to your MV Mall account and navigate to the “Orders” section.
  2. Select the order containing the item(s) you wish to return.
  3. Click on the “Return Items” button and follow the on-screen instructions to complete the return request.
  4. Once your return request is submitted, you will receive further instructions via email, including the return shipping address and any additional details.

Return Shipping

Refund Process

Contact Us

If you have any questions or concerns about our return policy, please don’t hesitate to contact our customer service team. We’re here to assist you every step of the way and ensure your shopping experience with MV Mall is a positive one.

Thank you for choosing MV Mall. We appreciate your business and look forward to serving you again in the future!